Refund Policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
We accept refund/return if your product is
1) Damaged
2) Defective
3) Not what you ordered.
Follow the steps below if this turns out to be the case.
- To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
- To start a return, you can write to us at info@formulareels.com with your
Name
E-mail
Order Id
Short description of the issue for refund/return
- If your return is accepted, we’ll send you a return shipping label through email to download/print, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
- Please note that, return postage charges are applicable from your end to get refund/ replacement for any product if you are not satisfied with the quality.
You can always contact us for any return question on our E-mail or Instagram for prompt reply.